Hotel cancelation policies, distributive and procedural fairness, and consumer patronage: a study of the lodging industry / Scott J. Smith [et al.]
Website adoption and performance by Iranian hotels / Shahram Salavati, Noor Hazarina Hashim
Winners and losers during the great recession: the positive impact of marketing expenditures / Amrik Singh, Chekitan S. Dev
Observatório do turismo de Lisboa : Dados de Abril 2015 / Vítor Costa
An analysis of Spanish hotel efficiency / Manuel Angel Fernández, Rafael Becerra
The effect of tourism clusters on U.S. hotel performance / Angel Peiró-Signes [et al.]
Business model innovation and business concept innovation as the context of incremental innovation and radical innovation / Jaime E. Souto
Hotel Classification Systems: Recurrence of criteria in 4 and 5 stars hotels. / World Tourism Organization (UNWTO)
Hotel theming in China: a qualitative study of practitioners’ views / Philipp Wassler, Xiang (Robert) Li, Kam Hung
Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry / Tijana Radojevic, Nemanja Stanisic, Nenad Stanic